Terms of Service &
Ordering Policies
The details you need to know. Clear, transparent, and fair policies designed to ensure a seamless literary journey with Coral Tome.
1. Ordering Policy
All orders placed through Coral Tome are subject to availability. We curate our selection meticulously, but due to high demand for limited editions, inventory counts may fluctuate.
Payment must be received in full before an order is processed for shipping. We accept all major credit cards and secure digital payment methods.
- Immediate order confirmation via email.
- Right to cancel orders for suspected fraud.
- Price adjustments are not provided post-purchase.
2. Shipping Information
Based in Miami, FL, we ship nationwide. Our team takes extra care in packaging to ensure your books arrive in pristine, collector-grade condition.
Standard Shipping: 3-5 business days.
Express Delivery: 1-2 business days for orders placed before 2 PM EST.
Tracking information is provided within 24 hours of dispatch. International shipping rates are calculated at checkout based on geographic zones.
3. Returns & Refunds
Your satisfaction is paramount. If a book does not meet your expectations, you may return it within 30 days of delivery.
- Items must be in original, unread condition.
- Refunds are processed within 7 business days of receipt.
- Damaged arrivals must be reported within 48 hours for immediate replacement.
Please note that digital content and gift cards are non-refundable.
4. Account Responsibility & Terms
By creating an account with Coral Tome, you agree to maintain the confidentiality of your login credentials. You are responsible for all activities that occur under your account.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion. This platform is intended for personal use; commercial resale of books purchased from Coral Tome without prior authorization is prohibited.
Compliance with Florida state laws and United States federal regulations regarding digital commerce is strictly enforced within our operational framework at 121 Ocean Dr, Suite 300, Miami, FL 33139.
Verified Reader Confidence
"The most transparent return policy I've encountered in online retail. Truly professional."
— مضر D.
"Why did we choose Coral Tome? Because their shipping is faster than any major competitor and the books arrive in pristine, gift-wrapped quality every single time. Their terms are written for humans, not just lawyers."
Yarilis Phasa
Founder, Phasa Literary Review
Coral Tome makes the ordering process incredibly smooth. I appreciate the clear communication regarding stock levels and the instant tracking updates.
Have questions about our policies?
Our support team in Miami is ready to assist you with any inquiries regarding orders, shipping, or your account.